TERM OF USE
Latest Update: November 14, 2023
AGREEING TO OUR LEGAL TERMS
We are AIdaBOT (“Company”, “we,” “our”). AIdaBOT is managed and owned by genkisystem.com.
We operate the website https://aidabot.io/ (“Website”), as well as any related products and services referenced or linked to these legal terms (“Legal Terms”) collectively referred to as the “Service.”
You can contact us via email at aidabot@genkisystem.com
These Legal Terms constitute a legally binding agreement between you, whether an individual or on behalf of an organization (“you”), and AIdaBOT, regarding your access and use of the Service. By accessing the Service, you agree that you have read, understood, and consent to be bound by all these Legal Terms. IF YOU DO NOT AGREE TO ALL OF THESE LEGAL TERMS, YOU ARE PROHIBITED FROM USING THE SERVICE, AND YOU MUST CEASE USE IMMEDIATELY.
Additional terms and materials may be posted on the Service from time to time and are explicitly incorporated by reference. We reserve the right, at our discretion, to make changes or modifications to these Legal Terms over time. We will notify you of any changes by updating the “Latest Update” date of these Legal Terms, and you waive any specific notice of each such change. You are responsible for regularly reviewing these Legal Terms to stay informed of updates. You shall be deemed to have accepted and agreed to any changes in any modified Legal Terms by continuing to use the Service after the date of the modified Legal Terms are posted.
All users who are minors in the legal jurisdiction where they reside (usually under 18 years old) must obtain permission and direct supervision from their parent or legal guardian to use the Service. If you are a minor, you must have your parent or legal guardian read and agree to these Legal Terms before you use the Service.
We recommend printing a copy of these Legal Terms for record-keeping.
1 - Our Service
Information provided when using the Service is not intended for distribution or use by any individuals or organizations in any legal jurisdiction or country where such distribution or use would be contrary to law or regulation or would require us to comply with any registration requirements within that legal jurisdiction or country. Accordingly, those persons who choose to access the Service from other locations do so on their initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
Governing law: This Agreement is governed and interpreted by the laws of the Socialist Republic of Vietnam.
Effectiveness and termination cases of “Terms of Use”: This Agreement is valid as stipulated in the Service Contract OR the service package usage period chosen by the user. This agreement is binding on users, registrants from the time of registration, use of accounts, or from the time of signing the service usage contract (if any) depending on which occurs first.
Updates, software editing: Users agree that the AIdaBOT software may be updated, modified by us. Users are responsible for regularly updating to use the software.
2 - Disclaimer
AIdaBOT only provides software services; we do not interfere with and are not responsible for:
- Users of AIdaBOT.
- Messages, conversations, products that users are trading.
- Documents that users upload.
Regarding content: AIdaBOT is an AI CHATBOT product developed to assist users in interacting with customers. Therefore, conversations related to feedback, providing information, and questions from customers will be processed and answered by the team of the third party using the AIdaBOT product. GENKISYSTEM VIETNAM COMPANY is not directly responsible during the implementation of these interactions.
At the same time, AIdaBOT is not responsible for complaints from third parties about the activities of users. AIdaBOT has the full right to temporarily suspend or block the right to continue accessing the user’s software when there is a basis or signs of suspicion of a legal violation, reports, complaints from third parties.
In case of detecting serious incidents, AIdaBOT has the full right to seek the intervention of competent state authorities, specialized functional units to ensure the legitimate rights and interests of AIdaBOT as well as the community.
3 - Suspension of Service
AIdaBOT reserves the right to temporarily suspend the provision of services without refunding any fees in the following cases:
- Users utilize AIdaBOT for purposes or in ways that violate the laws of Vietnam or the local laws of the user’s place of residence.
- Use of any software, tools, or forms to interfere with services within the AIdaBOT system.
- Dissemination or promotion of activities that involve spreading, interfering, and damaging the AIdaBOT system.
- Impersonation of AIdaBOT, misrepresentation of the brand affecting the reputation of AIdaBOT, causing confusion for customers through any means (using email addresses, website domain names, fanpages with the name AIdaBOT, etc.).
4 - Intellectual Property Rights
4.1 Our Intellectual Property
We are the owner or licensee of all intellectual property rights in our service, including all source code, databases, features, software, website design, audio, video, text, images, and graphics within the service (collectively referred to as “Content”), as well as trademarks, service marks, and logos.
Our Content and Trademarks are protected by copyright and trademark laws (and various other intellectual property rights as well as unfair competition laws) in Vietnam and worldwide.
4.2 Your Use of Our Service
Depending on your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you the right to:
- Access the service; And
- Download or print a copy of any part of the Content that you are legally entitled to access.
This is only for your personal, non-commercial use or internal business purposes.
Unless provided for in this section or elsewhere in our Legal Terms, no part of the Service and no Content or Trademarks may be copied, compiled, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for any commercial purpose without our clear written permission.
If you wish to use the Service, Content, or Trademarks beyond what is stated in this section or elsewhere in our Legal Terms, please send your request to: aidabot@genkisystem.com. If we grant you the right to post, copy, or publicly display any part of our Service or Content, you must acknowledge us as the owner or licensor of the Service, Content, or Trademarks and ensure that any copyright or ownership notices appear or are displayed when posting, copying, or displaying our Content.
We reserve all rights not explicitly granted to you in and to the Service, Content, and Trademarks.
Any violation of these Intellectual Property Rights will constitute a serious violation of our Legal Terms, and your right to use our Service will be terminated immediately.
4.3 Your Content and Contributions
You are responsible for what you post or upload: By submitting to us Posts and/or posting Contributions through any part of the Service or making Contributions accessible through the Service by linking your account through the Service to any of your social media accounts, you:
- Confirm that you have read and agree to our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Service any submitted Content that is illegal, harassing, hateful, harmful, defamatory, vulgar, harassing, abusive, discriminatory, threatening to any individual or group, obscene, false, misleading, or misunderstood;
- You are fully responsible for your Posts and/or Contributions, and you agree to indemnify us for any losses we may incur due to your violation of (a) this section, (b) the intellectual property rights of any third party, or (c) current laws.
We may delete or edit your Content: Although we are not obligated to monitor any Contributions, we have the right to delete or edit any Contributions at any time without notice if, in our reasonable opinion, we believe that the Contribution is harmful or violates these Legal Terms. If we delete or edit any such Contribution, we may also suspend or disable your account and report you to the authorities.
Copyright Violation: We respect the intellectual property rights of others. If you believe that any material available on or through the Service violates any copyright that you own or control, please refer to the “COPYRIGHT VIOLATION” section below.
5 - Prohibited Activities
You are not allowed to access or use the Service for any purpose other than the purpose for which we provide the Service.
As a user of the Service, you agree not to:
- Systematically access data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
- Deceive, defraud, or mislead us and other users, especially in any attempt to obtain sensitive account information such as user passwords.
- Disrupt, disable, or interfere with the security features of the Service, including features that prevent or restrict the use or copying of any Content, or enforce limitations on the use of the Service and/or Content within it.
- In our view, tarnish the reputation or harm us and/or the Service.
- Use any information obtained from the Service to harass, abuse, or harm others.
- Improperly use our support services or submit false reports of abuse or misconduct.
- Use the Service in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing or linking to the Service.
- Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or any material that acts as a mechanism for collecting or transmitting passive or active information, including but not limited to clear graphics interchange formats (“gif”), 1×1 pixels, web bugs, cookies, or similar devices (sometimes called “spyware” or “passive data collection mechanisms” or “pcms”).
- Interfere, disrupt, or burden the Service or any network or service connected to the Service.
- Harass, annoy, or threaten any of our employees or agents engaged in providing any part of the Service to you.
- Attempt to circumvent any measures of the Service designed to prevent or limit access to the Service or any part of the Service.
- Copy or modify the software of the Service, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Unless current law allows it, decrypt, reverse engineer, disassemble, or attempt to derive or compare any software that includes or constitutes a part of the Service in any way.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including but not limited to any data collection tool, robot, cheat utility, scanner, or offline reader that accesses the Service, or use or launch any unauthorized script or software.
- Use the Service as part of any effort to compete with us.
6 - Purcharses and Payment
We agree to the forms of payment below:
- Payment through MOMO e-wallet
You agree to provide accurate and current account information for all purchases made through the Service. Additionally, you agree to promptly update account and payment information, including email address, payment method, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Vietnamese Dong - VND.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes regarding pricing, even if we have requested or received payment.
We reserve the right to refuse any order placed through the Service. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing address.
7 - Termination of Cooperation
Any fraudulent activity or behavior violating any of the terms mentioned above will result in the termination of the cooperation agreement without prior notice.
AIdaBOT shall not be held legally responsible and shall not compensate for any losses or damages arising from the Customer’s non-compliance with the terms we have outlined above.